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FAQ

How do I get a quote from WinGo Games?

You can use our online request-for-quote (RFQ) or email us at info@wingo.games

How long does the quote process takes?
Generally, it takes 5 working days. If you have a tight deadline let your WinGo account manager know, they will try to speed things up.
What is your minimum order quantity (MOQ)?

Our minimum order is 1000 units. Let your account manager knows if you have special requests regarding this.

How long does your offer remain valid?
Considering that exchange rates and raw material prices themselves are volatile. Our offers remain open for 30 days.
Can you make anything that I can think of for my game?
Possibly. We can craft and manufacture boxes, cards, dices, wooden bits, metal pieces, miniatures, rubber mats, and even plushies.
What kind of format should I use for submission to print?
We accept only .pdf and/or .ai for printing files. Look for our Prepress Guide in the resources page for details.
What are your payment terms?
Standard 40% down payment and then 60% balance payment before shipment. Other payment terms are negotiable if you have special cooperation with WinGo.
Can you provide artwork templates for my games?
Yes, our account managers will provide custom templates by requests. To speed things up, you may prepare your own, take a look at our Prepress Guide by logging in.